Lessons from a Customer-Funding Regime in a Large IT Organization

Paul Ballinger

How to cite:

Paul Ballinger

"Lessons from a Customer-Funding Regime in a Large IT Organization"

Information & Security: An International Journal,

38,

(2017):

49-62.

http://dx.doi.org/10.11610/isij.3803

3803_Customer_Funding

Authors:

Paul Ballinger

Source:

Information & Security: An International Journal,

Volume: 38,

p.49-62

(2017)

Keywords:

agility, financial management, managing change, transition, Transparency

Abstract:

The author highlights 10 personal takeaways for a NATO IT Agency operating under a customer-funding mandate. Takeaways represent reflections from ten years of experience leading the financial management of the large not-for-profit NATO IT organization. The emphasis is on service delivery, cost efficiency, continuity, transparency, teamwork and community.