@article{15298,
  keywords = {agility, financial management, managing change, transition, Transparency},
  author = {Paul Ballinger},
  title = {Lessons from a Customer-Funding Regime in a Large IT Organization},
  abstract = {<p>The author highlights 10 personal takeaways for a NATO IT Agency operating under a customer-funding mandate. Takeaways represent reflections from ten years of experience leading the financial management of the large not-for-profit NATO IT organization. The emphasis is on service delivery, cost efficiency, continuity, transparency, teamwork and community.</p>},
  year = {2017},
  journal = {Information & Security: An International Journal},
  volume = {38},
  chapter = {49},
  pages = {49-62},
  doi = {http://dx.doi.org/10.11610/isij.3803},
  language = {eng},
}