@phdthesis{17973,
  author = {Berlian Izzati},
  title = {Analisis Pengaruh Kualitas Layanan Publik E-Government (Government to Citizen) Terhadap Penciptaan Public Value (Studi Kasus: Kota Surabaya)},
  year = {2017},
  journal = {Institut Teknologi Sepuluh Nopember},
  volume = {Masters thesis},
}