@proceedings{23284, author = {Silvia Matern and Gabriela Savova and Denitsa Goleva and Velizar Shalamanov}, title = {Human Factor in Digitalization and Cyber Resilience of Public Administration}, year = {2019}, journal = {Workshop on Information Security 2019, 9th Balkan Conference in Informatics}, volume = {13}, edition = {Computer and Communications Engineering}, }