00788nas a2200181   4500000000100000000000100001008004100002653001200043653002500055653002000080653001500100653001700115100001900132245007000151300001000221490000700231520036800238       2017                            d10aagility10afinancial management10amanaging change10atransition10aTransparency1 aPaul Ballinger00aLessons from a Customer-Funding Regime in a Large IT Organization  a49-620 v383 a<p>The author highlights 10 personal takeaways for a NATO IT Agency operating under a customer-funding mandate. Takeaways represent reflections from ten years of experience leading the financial management of the large not-for-profit NATO IT organization. The emphasis is on service delivery, cost efficiency, continuity, transparency, teamwork and community.</p>