00311nas a2200085   4500000000100000008004100001100001900042245014500061490001900206       2017                            d1 aBerlian Izzati00aAnalisis Pengaruh Kualitas Layanan Publik E-Government (Government to Citizen) Terhadap Penciptaan Public Value (Studi Kasus: Kota Surabaya)0 vMasters thesis