01541nas a2200193   4500000000100000000000100001008004100002653002200043653002600065653003300091653002700124100002000151700002300171700003400194245014900228300001200377490000700389520095100396       2022                            d10achange management10agovernance consulting10aservice design and provision10astakeholder management1 aIrena Mladenova1 aVelizar Shalamanov1 aAntoniya Shalamanova-Filipova00aGovernance Consulting Services and Tools: Transition Planning and Implementation  for Collaborative Networked Organisations  in the Cyber Domain  a131-1460 v533 a<p>This study aimed to develop a methodology for governance model implementation and transition for a collaborative networked organisation in the cyber domain by establishing effective stakeholder management and customer satisfaction assessment program. The article summarises the findings, describing the identified services for governance consulting and presenting the developed proprietary tools in the phase of transition and stakeholder management. The relation between the theoretical model for governance model change management, required tools, and implementation as a service support the exploitation strategy of the ECHO Governance Consulting Services asset. It provides an example of designing the processes and business model for the functional service group for governance consulting and potential federation with other network assets. Special attention is paid to stakeholder management for the success of the service provision.</p>