01103nas a2200181   4500000000100000000000100001008004100002260000900043653000700052653002200059653001100081653002100092100001800113245006900131300001000200490000600210520070500216       2000                            d  c200010aC310acrisis management10aKosovo10aSituation Center1 aTodor Koburov00aInformation Support for Decision-Making during the Kosovo Crisis  a86-930 v53 a<p>The 1999 Kosovo crisis provided impetus for establishing and networking situation centers within the Council of Ministers, the Ministry of Defense and other state institutions in Bulgaria. Organizational and technological approaches were implemented to turn the network of situation centers into a valuable tool for information processing, consultations, and crisis response management at governmental level. This article describes the establishment and the functioning of the Situation Center at the Ministry of Defense during the Kosovo crisis, its interaction with related organizations, and provides recommendations for further improvement of the information support for crisis management.</p>